Good afternoon. I'm really looking forward to the answer to the ticket TT-0000007316.

I agree this template is riddled with errors, we are running the site in debug mode and having to hide the debug mode block with CSS - otherwise all the sliders fail on the homepage and the wysiwyg JCE editor vanishes when adding products - in fact it's a right mess.

It's causing server errors with the amount of redirects and loops. This needs pulled and rebuilt from the bottom up to make it workable.....

Any solution from SmartAddOns?

Good afternoon! So you fix the error? How much time will it take?

oliv wrote:
Hi

Sadly no - all we've done is mask it by literally turning on debug (global config -> turn on debug console) then hiding the debug console within the CSS (ie display: none). That allows all the site to load but the underlying issue remains.....

What should I do?

oliv wrote:
Raise a support ticket because the method we use is only temporary because it cannot stay in debug mode.

I explained how to hide it, turn on debug console from admin -> global config and then hide the block in your css. BUT it's not ideal because the error stays but it only hidden.

We are fixing it shortly.