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Founder and CEO, SmartAddons.com
Wednesday, 09 February 2011 12:21

Frequently Asked Questions


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Wednesday, 09 February 2011 11:50

Payment Methods

You can send money direct to us and then inform us about your payment via email contact@ytcvn.com. We will check and send you the product.
The below is the payment methods you can use to send money:

Paypal - https://www.paypal.com
Our PayPal Account: haucv@hotmail.com

2Checkout - https://www.2checkout.com
You can use Credit Cards (Visa, MasterCard...) to send money to our account. In this case, please add products at https://www.smartaddons.com and then select 2checkout method in the checkout page, complete steps to send money to us.

Western Union - http://www.westernunion.com/
First Name: Tran
Last Name: Anh My
Address: So nha 18A, Ngach 92, Ngo Goc De, Minh Khai, Hai Ba Trung
City: Hanoi
Country: Vietnam
Telephone: (+84) 915 634 986


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Wednesday, 03 November 2010 10:08

Privacy Policy

SmartAddons provides this Privacy Policy to inform users of our policies and procedures regarding the collection, use and disclosure of personally identifiable information received from users of this website, located at www.smartaddons.com

We may change this privacy policy from time to time by updating this posting.

Please check this page periodically for changes. Your continued use of this site following the posting of changes to this policy will mean you accept those changes.

  • SmartAddons does not collect any personal information about users, except that which is knowingly and specifically supplied to us by the user
  • SmartAddons  is committed to ensuring the privacy of your personal information.
  • SmartAddons  will not sell or pass on your information to any other organization outside of SmartAddons unless you specifically and expressly give us permission to do so.
  • If you are under 16 years old, we suggest that you ask your parents or guardian before signing up on this site.

What information do we collect?

Personal information?

Only name and email address. We collect this information only in connection with your order on smartaddons.com. You are only required to provide this information only when you Sign Up for ordering

Non-personal information?

SmartAddons collects data such as IP address (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our site, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn?t tell us anything about who you are, it simply allows us to monitor and improve our service.

External links

There are links on this web site that take you to other web sites outside of our service. Any links provided to third party web sites outside of this site are provided solely for your convenience. The operation and content of such third party web sites is beyond our control, and we do not endorse in any manner whatsoever or accept any responsibility for the content or other material that may be contained on such web sites, the use of such web sites, or any products or services advertised on or sold through any such web sites. We will not be liable under any circumstances for any damages whatsoever, direct or indirect, resulting from any use of this web site or any other third party web site linked to this web site, whether or not we are advised of the possibility of such damages.

If you have any questions about our privacy policy, please Contact Us

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Saturday, 03 July 2010 09:08

Terms of Use

You should carefully read the following terms and conditions of SmartAddons. Your purchase or use of SmartAddons products that you have read and accepted these terms and conditions. If you have any questions or concerns, you may contact us at the contact page.

Name of Products

1. Joomla Extension Products:
There are 3 parts in the name of Joomla Extension Products:
  • Prefix: SJ
  • Component of Joomla: Content/K2/Virtuemart/Zoo/SobiPro/JoomShopping/Listbingo/...
  • Main name
For example: SJ Content Slideshow, SJ Portfolio with K2...

2. Joomla Template Products:
There are 3 parts in the name of Joomla Template Products:
  • Prefix: SJ
  • Main name
  • Suffix: Template
For example: SJ Business Template, SJ Travel Template

3. Magento Extension Products:
There are 2 parts in the name of Magento Extension Products:
  • Prefix: SM
  • Main name
For example: SM Slideshow III

Download

After we have successfully received your payment, your order information will be emailed to the address. It normally happened within minutes. If you do not receive this information in 24 hours from you completed order process please contact us support at www.smartaddons.com
- With Single Product, you can download 5 times in 3 months for your products which you purchase.
- With Membership, you can download packages according to your time you purchase

Compatibility and Updates

For the purposes of products update, developers of SmartAddons make all the efforts to create elements for the latest version of the extensions that goes with these extentions. Without prejudice to all the aforementioned, we shall bear no liability for product incompatibility with any of the future versions.

Technical support

1. SmartAddons provides a free-of charge technical support for purchased extensions by the use of a ticketing system. In general, this support is not available for products that are free of charge.
2. For the installation of the extensions, SmartAddons asks buyers to refer to the installation instructions given in the extensions documentation. In particular, refer to the hardware and extensions environment that is required at the buyer's end.
3. In the case of extensions defects that do not result from any fault of the buyer's and which have not been reasonably apparent during checking of the system requirements and testing before the purchase even under compliance with the required diligence, support will be free of charge.
4. You have to add your domain to our domain list here. We will be priority support for domains which are registered in our domain list.

Refund Policy

NOTE: Before you buy and check out our products (single products or subscriptions) please make sure with yourself that you know about what you are purchasing, at least our demo and features for single product or conditions for subscription.

  1. For Single Product (is retail sale) is assured by 100% Money Back Guarantee. If you see any following reason, you want to cancel your order, just contact us and you're done:
    • non-delivery of the product: In this case we recommend contacting us for assistance. Claims for non-delivery must be send to Customer Care Department within 7 days from the order placing date.
    • product not-as-described: such issues should be reported to our Technical Support Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer's false expectations or wishes are not honored.
    • major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Technical Support Department. We keep the right to rectify the error or defect within 72 hours (exclude Sartuday, Sunday and Official Holiday). Please note that our technicians can request temporary access to your server in order to identify and fix the possible issues with our Products. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide access to your sever will result in your inability to qualify for a refund.
  2. For Membership Clubs: Within 7 days from the subscription is completed
    • Refund 100%: Without downloaded Product
    • Refund 50%: With 1 downloaded Product
    • No-refund: With >= 2 downloaded Products
    • Refund is not applicable on membership renewals
  3. For Service:
    Our refund policy is not applied for:
    1. Copyright Removal
    2. Copyright Removal for WordPress
    3. Joomla Template Installation
    4. Joomla Extension Installation

SmartAddons reserves the right to refuse refunds if any efforts of refund policy abuse are detected. It has been observed that some of the users are rampantly downloading all products and then asking for refund and again re-signup when new products are launched and then again ask for refund.

Single Extension Product Licenses

  • Personal: Product can be used on unlimited domains, but support is on one domain.
  • Business: Product can be used on unlimited domains and support is on five domains.
  • Developer: Product can be used on unlimited domains and support is on unlimited domains

MemberShip Licenses

Please see more here
Our software is released under the GNU/GPL License.
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Wednesday, 18 May 2011 08:33

Mega Menu Instructions

Mega Menu Instructions
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Wednesday, 13 April 2011 17:38

Development


Adding a module position to a Yt Framework Template

When you want to add a postion with demoposition name, please open templates/