No. You will not be able to add more domains. However, all registered and verified domains are life-time licensed for such products. This is applicable for memberships requiring registration of domains for usage and support.
April.04.2011
After my subscription expires, can I download update packages of SmartAddons Products?
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- Posted in FAQ GENERAL QUESTIONS
No. You are required to renew your membership in order to continue downloading our updates of templates, extensions.
April.04.2011
Can I still use templates, extensions after my membership expires? Do I have to pay more?
- Written by
- Posted in FAQ GENERAL QUESTIONS
When your membership expires, you can still use all templates and extensions downloaded during your membership period for your registered domains without paying any extra fee. In case you expect to use our templates for additional domains, you are required to renew/upgrade your membership. Access to downloads, updates, forum is automatically restricted on expiry of membership
Please read our Refund Policy.
After you log in to SmartAddons site, go to member page, click Renew/Upgrade Button to renew/upgrade your membership
April.04.2011
Can I share my username? Why is my account suspended?
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- Posted in FAQ GENERAL QUESTIONS
No. One username and password can be used by one buyer with up to five IP addresses only.
Any attempt to share the username and password will result in the automatic suspension of your account. If your download traffic logs exceed the total number of allowed downloads, your account will be suspended immediately.
Any attempt to share the username and password will result in the automatic suspension of your account. If your download traffic logs exceed the total number of allowed downloads, your account will be suspended immediately.
April.04.2011
I have paid for my membership but not yet received login details. What's the problem?
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- Posted in FAQ GENERAL QUESTIONS
Normally, our system delivers login details instantly after a SUCCESSFUL payment. There are some cases that your payment is NOT SUCCESSFUL and we have to review and process download information manually.
Contact us if you feel your case is not listed above.
Have you checked your BULK/SPAM email folders?
If you do not receive any email after 48 hours (4 business days if you use ECHECK). Please contact us with proof of payment (Payment Receipt or Order number)
- You used ECHECK (Paypal)
- Your Credit card location is different from your IP address
- You used Proxy to make payment
- Your payment was flagged as FRAUD by 2CheckOut or PENDING by Paypal
Contact us if you feel your case is not listed above.
Have you checked your BULK/SPAM email folders?
If you do not receive any email after 48 hours (4 business days if you use ECHECK). Please contact us with proof of payment (Payment Receipt or Order number)
April.04.2011
I do not have a Paypal account. Do you support other payment methods?
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- Posted in FAQ GENERAL QUESTIONS
Yes! You can pay through all of payment gateways that Paypal or 2Checkout supports including all major types of Credit cards. Visit Paypal and 2Checkout for more information.
April.04.2011
SmartAddons membership fee is one-time fee, or I have to pay extra?
- Written by
- Posted in FAQ GENERAL QUESTIONS
When your membership is expired, you can still use all our templates, extensions downloaded during your membership period without paying any extra fee. However, in order to continue downloading our new/update/upgrade templates/extensions or access to Download area, you should renewal your membership.
We have many Membership Packages for you to choose. Each package has different prices, durations and number of Supported domain. The membership duration starts instantly from the moment you make payment and receive login details from smartaddons.com. Visit our Join Now Page to view the various memberships available for the products with details.
