FAQ GENERAL QUESTIONS
September.06.2016
How to get support after my membership is expired?
- Written by
- Posted in FAQ GENERAL QUESTIONS
Once your membership expires, you will be no longer get technical support from us. If you want to continue receiving support, you can buy the extended support service to extend support to 3, 6 or 12 months.
No. You are not allowed to re-sell SmartAddons templates and extensions. However, you are entitled to customize SmartAddons templates, extensions for your clients.
Downloads are unlimited for the duration of your membership, meaning you can download all the templates, extensions, sources and other packages as many times as you like, at any point during your subscription. Downloads will be restricted after your membership expires.
April.04.2011
I don't have time, can you install the template/extension for me?
- Written by
- Posted in FAQ GENERAL QUESTIONS
Yes, we provide Template Installation Service and Extension Installation Service, in which we will install the template/extension like their demos for you within 24 hours. No other customization would be done.
April.04.2011
Can I download modules/extensions built into SmartAddons templates, as shown in the demo? Or Do I have to pay?
- Written by
- Posted in FAQ GENERAL QUESTIONS
All extensions used in the Demo Site are available for download along with the template and are also part of the Quickstart Package. No additional fee is required.
April.04.2011
Can I try out a commercial template before I buy?
- Written by
- Posted in FAQ GENERAL QUESTIONS
We do not offer trial templates.
We have set up demo sites for each of our commercial templates so that you may see the template in action.
Should you have questions regarding a particular template, please visit our Community Forum. You may find a similar question has already been answered, or you may post a new questions if not.
We have set up demo sites for each of our commercial templates so that you may see the template in action.
Should you have questions regarding a particular template, please visit our Community Forum. You may find a similar question has already been answered, or you may post a new questions if not.
No. You will not be able to add more domains. However, all registered and verified domains are life-time licensed for such products. This is applicable for memberships requiring registration of domains for usage and support.
April.04.2011
After my subscription expires, can I download update packages of SmartAddons Products?
- Written by
- Posted in FAQ GENERAL QUESTIONS
No. You are required to renew your membership in order to continue downloading our updates of templates, extensions.
April.04.2011
Can I still use templates, extensions after my membership expires? Do I have to pay more?
- Written by
- Posted in FAQ GENERAL QUESTIONS
When your membership expires, you can still use all templates and extensions downloaded during your membership period for your registered domains without paying any extra fee. In case you expect to use our templates for additional domains, you are required to renew/upgrade your membership. Access to downloads, updates, forum is automatically restricted on expiry of membership
Please read our Refund Policy.
