Joomla Extensions Club Info & FAQ's

Please try to do steps:

Step 1: Click "Join Now", select the membership package and make your payment via Paypal or 2Checkout. Our "Special Offers" and "Promotions" also come at this page.
Step 2: If your payment is successful, login details to access the Member Download Area will be sent to your email and you can start downloading instantly. This process normally takes less than 5 minutes.

You are recommended to register the following packages as they will bring to you the best benefits:

* Joomla Template Club - Business License
* Joomla Template Club - Developer License
* Joomla Extension Club - Business License
* Joomla Extension Club - Developer License

We have many Membership Packages for you to choose. Each package has different prices, durations and number of Supported domain. The membership duration starts instantly from the moment you make payment and receive login details from smartaddons.com. Visit our Join Now Page to view the various memberships available for the products with details.

When your membership is expired, you can still use all our templates, extensions downloaded during your membership period without paying any extra fee. However, in order to continue downloading our new/update/upgrade templates/extensions or access to Download area, you should renewal your membership.

Yes! You can pay through all of payment gateways that Paypal or 2Checkout supports including all major types of Credit cards. Visit Paypal and 2Checkout for more information.

Normally, our system delivers login details instantly after a SUCCESSFUL payment. There are some cases that your payment is NOT SUCCESSFUL and we have to review and process download information manually.

• You used ECHECK (Paypal)

• Your Credit card location is different from your IP address

• You used Proxy to make payment

• Your payment was flagged as FRAUD by 2CheckOut or PENDING by Paypal

What to do next?

Contact us if you feel your case is not listed above.
Have you checked your BULK/SPAM email folders?
If you do not receive any email after 48 hours (4 business days if you use ECHECK). Please contact us with proof of payment (Payment Receipt or Order number)

No. One username and password can be used by one buyer with up to five IP addresses only.
Any attempt to share the username and password will result in the automatic suspension of your account. If your download traffic logs exceed the total number of allowed downloads, your account will be suspended immediately.

After you log in to SmartAddons site, go to member page, click Renew/Upgrade Button to renew/upgrade your membership

Please read our Refund Policy.

When your membership expires, you can still use all templates and extensions downloaded during your membership period for your registered domains without paying any extra fee. In case you expect to use our templates for additional domains, you are required to renew/upgrade your membership. Access to downloads, updates, forum is automatically restricted on expiry of membership

No. You are required to renew your membership in order to continue downloading our updates of templates, extensions.

No. You will not be able to add more domains. However, all registered and verified domains are life-time licensed for such products. This is applicable for memberships requiring registration of domains for usage and support.

We do not offer trial templates.
We have set up demo sites for each of our commercial templates so that you may see the template in action.
Should you have questions regarding a particular template, please visit our Community Forum. You may find a similar question has already been answered, or you may post a new questions if not.

All extensions used in the Demo Site are available for download along with the template and are also part of the Quickstart Package. No additional fee is required.

Yes, we provide Template Installation Service and Extension Installation Service, in which we will install the template/extension like their demos for you within 24 hours. No other customization would be done.

Downloads are unlimited for the duration of your membership, meaning you can download all the templates, extensions, sources and other packages as many times as you like, at any point during your subscription. Downloads will be restricted after your membership expires.

No. You are not allowed to re-sell SmartAddons templates and extensions. However, you are entitled to customize SmartAddons templates, extensions for your clients.

Once your membership expires, you will be no longer get technical support from us. If you want to continue receiving support, you can buy the extended support service to extend support to 3, 6 or 12 months.

Each month, we will release two extensions (plugin or module). When you have any idea, you can request here

Yes. You can go to Joomla -> Purchase Single Extension to choose extensions and then add to cart, complete steps.
With single extensions, you will have 5 times downloads in 5 days. After 5 days, you can not download files. When the extension is upgraded, you are not allowed to download these changes.