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TOPIC: J4 extension will not install

J4 extension will not install 1 year, 9 months ago #50196

I've just purchased the SJ Content Accordion v4.0 extension.
It will not install - I get an error "Undefined constant "JPATH_"".

In the logs I have...
#Fields: datetime priority clientip category message
2023-02-19T16:15:04+00:00 CRITICAL 86.171.47.250 error Uncaught Throwable of type Error thrown with message "Undefined constant "JPATH_"". Stack trace: #0 [ROOT]/libraries/src/Installer/Adapter/ModuleAdapter.php(369): constant()
#1 [ROOT]/libraries/src/Installer/Installer.php(628): Joomla\CMS\Installer\Adapter\ModuleAdapter->loadLanguage()
#2 [ROOT]/administrator/components/com_installer/src/Model/InstallModel.php(195): Joomla\CMS\Installer\Installer->install()
#3 [ROOT]/administrator/components/com_installer/src/Controller/InstallController.php(52): Joomla\Component\Installer\Administrator\Model\InstallModel->install()
#4 [ROOT]/administrator/components/com_installer/src/Controller/InstallController.php(100): Joomla\Component\Installer\Administrator\Controller\InstallController->install()
#5 [ROOT]/libraries/src/MVC/Controller/BaseController.php(672): Joomla\Component\Installer\Administrator\Controller\InstallController->ajax_upload()
#6 [ROOT]/libraries/src/Dispatcher/ComponentDispatcher.php(143): Joomla\CMS\MVC\Controller\BaseController->execute()
#7 [ROOT]/libraries/src/Component/ComponentHelper.php(355): Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch()
#8 [ROOT]/libraries/src/Application/AdministratorApplication.php(143): Joomla\CMS\Component\ComponentHelper::renderComponent()
#9 [ROOT]/libraries/src/Application/AdministratorApplication.php(186): Joomla\CMS\Application\AdministratorApplication->dispatch()
#10 [ROOT]/libraries/src/Application/CMSApplication.php(294): Joomla\CMS\Application\AdministratorApplication->doExecute()
#11 [ROOT]/administrator/includes/app.php(61): Joomla\CMS\Application\CMSApplication->execute()
#12 [ROOT]/administrator/index.php(32): require_once('/home/waltersf/...')
#13 {main}

Can you please help me?

I have Joomla 4.2.8 with PHP 8.2.3.

Many thanks,

Paul.

Re: J4 extension will not install 1 year, 9 months ago #50197

Dear sir
Can you send me account your website ? ( account ftp , account admin) i will check it
Thank you!

Re: J4 extension will not install 1 year, 8 months ago #50248

Hello.
For testing I tried to apply it to a fairly vanilla install of Joomla 4.2.7 completely independent of the site I bought it for and it does exactly the same.
Would it be possible for you to fix this without being given access to my site, as this cannot be granted?
Thank you.
Paul.

Re: J4 extension will not install 1 year, 8 months ago #50250

Dear Sir

Can send us the domain and admin account to check faster for you.

Thanks

Re: J4 extension will not install 9 months, 3 weeks ago #52612

I am getting the same error as above with this module. Please advise. Is there a fix?

Re: J4 extension will not install 9 months, 3 weeks ago #52613

Beware.
The problem is self evident and easily reproducible, but whoever was dealing with this never replied after I informed them that I could not hand over credentials.

Begs the question how legit this software is.

I wrote off the software, so wasted my money.
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