I can not download the product I bought from you

I took my computer format


Mail

Hi serhat topcu,

the file(s) you ordered are ready for your download.
Please enter the following Download-ID(s) in our Downloads Area:

link ***
link ***

the maximum number of downloads for each file is: 5
Download until 90 days after the first download

Dear serhat topcu,

We're sorry. Your order started on 29 June 2012 and is expired on 29 September 2012, so you can't download any more.

Thanks!