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mb_internal_encoding error after installation
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TOPIC: mb_internal_encoding error after installation

mb_internal_encoding error after installation 11 years, 11 months ago #6614

Hello,
After a "no error" install I am not able to view the site. However, I can log into administration. The logs show -> PHP Fatal error: Call to undefined function mb_internal_encoding() in /home/agh/public_html/cms/components/com_k2/helpers/route.php on line 59.

I've tried different "multibyte" settings in the server's php.ini file with no success. However, I'm not certain how to turn-on multibyte_string support. I have root access to the server as well as cPanel/WHM. Where is the setting to enable it?

I've changed ownership of files / dirs from root to the account's UID, which allowed me to install but I get a blank screen instead of the site page.
The site works fine on my local XAMPP server, but not on my Internet server.
What should I look at next?

I read a post that I didn't clearly understand. I think it said the database name could not contain an underscore (_). Unfortunately, I am setup on a Virtual Server with a couple of different accounts, forcing the database to start with the accounts username and the underscore "agh_" is that going to be a problem?
Attachments:
Last Edit: 11 years, 11 months ago by netmail. Reason: Added attachment of server php.ini mb_string settings

Re: mb_internal_encoding error after installation 11 years, 11 months ago #6616

  • loitt
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  • Posts: 2222
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Dear Glenn,

Could you please send your site account again?

We can not access your site now.

Thanks
Ticket System | Join our Clubs to download our extensions and templates

Re: mb_internal_encoding error after installation 11 years, 11 months ago #6618

how do I send it privately?

Re: mb_internal_encoding error after installation 11 years, 11 months ago #6619

The CMS directory is protected. Did you put the username and password in that I provided below the other access info?

Re: mb_internal_encoding error after installation 11 years, 11 months ago #6620

  • loitt
  • OFFLINE
  • Platinum Boarder
  • Posts: 2222
  • Karma: 48
Dear Glenn,

Please send your site account again at

Require Help
From Staff + Mod/Admin?


when you reply this answer.

Thanks
Ticket System | Join our Clubs to download our extensions and templates

Re: mb_internal_encoding error after installation 11 years, 11 months ago #6621

I just verified all the usernames and passwords
Time to create page: 0.24 seconds

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