Hi,
Please please please do something about your antispam on the support ticket page. I am not new to antispam/recatpure but these have got to be some of the hardest "prove you are human" tests I have ever seen.
Me and two of my work colleagues just wasted 20mins trying unsuccessfully to get one form to submit. The only thing we did manage to do successfully was swear a lot!
www.funcaptcha.co/ is one I like to use on my websites. There are also many other human tests that involve playing a game.
I am now going to have to submit my ticket on this forum, as your ticket system has defeated me!