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HELP: How to download the template I bought?
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TOPIC: HELP: How to download the template I bought?

HELP: How to download the template I bought? 8 years, 9 months ago #27085

Hello,

I had a business license up to december 2015.
I would like now to download the template I bought during this period. How do I do that?

Thanks for your help
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Re: HELP: How to download the template I bought? 8 years, 9 months ago #27089

  • thuyltt
Dear sir,
Because your account is expired, now you are only free member, so you can not download it again.
Please renew your membership in order to continue downloading our updates of templates, extensions.

Thanks.
The topic has been locked.

Re: HELP: How to download the template I bought? 8 years, 9 months ago #27094

I just need to get access to what I paid for.
I paid to get the template V1.0.1 I do not need the latest update.
Please give me a link to what I paid...
The topic has been locked.

Re: HELP: How to download the template I bought? 8 years, 9 months ago #27108

  • thuyltt
Dear sir,
You downloaded this template when you used JTC-Business License account, but now your account is expired, you can not download it again.
Sorry, we can not send this template for you.
Please buy this template or renew your account.
prntscr.com/9z8z8b
www.smartaddons.com/support/frequently-asked-questions

Thanks.
The topic has been locked.

Re: HELP: How to download the template I bought? 8 years, 9 months ago #27116

It is written : "to continue downloading our UPDATES of templates"
I do not want to download the UPDATES but only the one I bought, the old versions.
The topic has been locked.

Re: HELP: How to download the template I bought? 8 years, 9 months ago #27161

  • thuyltt
Dear sir,
You can not download anything when your account is expired, I told you clearly.
Your account is only 1 year, not forever.

Thanks.
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