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Sj-decou template by smartaddons.com for joomla 3.2 is buggy
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TOPIC: Sj-decou template by smartaddons.com for joomla 3.2 is buggy

Sj-decou template by smartaddons.com for joomla 3.2 is buggy 10 years, 10 months ago #16096

I really feel sorry and upset to have to go trough this forum.
Your compagny promise an answer on tickets within 24 hours ( I already wrote a few by now).
That's not true at least for me ( 48 hours ++).
And I must say answers are most inadequate.
Support is even accusing me to have messed up coding in their template !
That must be a joke.
The fact is : Sj-decou for joomla 3.2 is buggy.
It overides global joomla configuration.
Trying other templates from other template provider( joomla native, Rockettheme , Shoomshaper )they all work as intended !
I tried it on a Joomla 2.5 ( same parameters,same live server,etc) and it's behaviour is nearly fine.
Also tried the code fix " intro text in Article page" posted by Zen, it works with Joomla 2.5 , NOT with Joomla 3.2.

Please help me. (Ticket N° TT-0000003424)
Already lost a week +, it's a commercial website and it should already be on production by now!

Re: Sj-decou template by smartaddons.com for joomla 3.2 is buggy 10 years, 10 months ago #16100

Update:
The fix mentionned above does work but absolutely the wrong way:
1-
- In joomla Article Manager Options when setting "articles" to not show intro text, the behaviour is adequate.
But....
in category blow view, the intro text (and image) doesn't show
2-
then setting Article Manager Options , "articles" to SHOW intro text, the category blow view shows pic + into text...
But
the on the articles themselves, intro text and pictures are appearing twice...
Help !

Re: Sj-decou template by smartaddons.com for joomla 3.2 is buggy 10 years, 10 months ago #16148

10 days since first ticket for this matter was opened.
Is it possible to have a reply, please or does this mean it's impossible to get help ?
Bugs can happen.
Today is Friday GMT+1, and your office will close in Vietnam in a few hours.
That mean we'll be left without a reply and we can"t get busy on website development during the week-end...
and if my ticket get answered next Monday = 72 hours +
No comment

Re: Sj-decou template by smartaddons.com for joomla 3.2 is buggy 10 years, 10 months ago #16172

Dear cyril gicquel,

We're sorry about the lateness.
We fixed your issue:

1. go to your_site/sj_decou/html/com_content/category/blog_item.php and find:

<?php if ($params->get('show_intro')) : ?>
	<?php echo $this->item->introtext; ?>
<?php endif; ?>

=>

<?php //if ($params->get('show_intro')) : ?>
		<?php echo $this->item->introtext; ?>
	<?php //endif; ?>


2. go to your_site/sj_decou/html/com_content/article/default.php and find:

<?php echo $this->item->text; ?>

<?php /*?><?php if($this->item->fulltext!=""){?>
<div class="item-intro">
	<?php echo $this->item->fulltext; ?>
</div>
<?php } else { 
	 echo $this->item->text;
} ?><?php */?>

=>

<?php //echo $this->item->text; ?>

<?php if($this->item->fulltext!=""){?>
<div class="item-intro">
	<?php echo $this->item->fulltext; ?>
</div>
<?php } else { 
	 echo $this->item->text;
} ?>


Please check your site again.

Thanks!

Re: Sj-decou template by smartaddons.com for joomla 3.2 is buggy 10 years, 10 months ago #16178

Dear
It's 6Am here? I see you worked on it.
I see you finally fixed issue of intro text and pics category view, getting hidden in article view.Thank you
OK but
WHAT is happening NOW ?
All (enabled) Plugins used for {quickgallery}---{/quickgallery} or for tabs
{tab=xxx}--- {/tabs} don't work anymore !!!
No need to say that with other templates behaviour is fine

You have access to web site back and front end ! Could you please check that you do not break anything and taht eveyrthing works it was. (Things that were working,appart your template bugs)

Sorry to sound so bitchy but I 'm about to have a nervous breakdown on this- and since we work with Joomla since 2008- that's one of most annoying issue I ever had wit a Joomla site.
About the problem of hidden menu :
Tthe quickgallery (should) displays first in the article. Yesterday sub-menus - were disappearing under this image gallery.
Again No need to say that with other templates behaviour is fine
Last Edit: 10 years, 10 months ago by capheol.
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