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thumbnail is missing in whatsapp share
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TOPIC: thumbnail is missing in whatsapp share

thumbnail is missing in whatsapp share 7 years, 8 months ago #32604

While sharing on whatsapp it only shows the title and url, the thumbnail image is missing. how to solve this?
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Re: thumbnail is missing in whatsapp share 7 years, 8 months ago #32626

Dear joomlap

I checked this issue, the image shows normally when sharing: prntscr.com/err5dk

Thanks
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Re: thumbnail is missing in whatsapp share 7 years, 6 months ago #33119

Dear anhqn
Thank you for your reply
The problem is while using whatsapp sharing the Thumbnail is missing, we tested on samsung and iphone. it works only on windows mobile.
can you help me resolve this?
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Re: thumbnail is missing in whatsapp share 7 years, 6 months ago #33140

Dear joomlap

Please try to checking this issue with default joomla template. maybe it is not support for samsung and iphone.

thanks
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