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Issue with the product page ( not displaying correctly )
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TOPIC: Issue with the product page ( not displaying correctly )

Issue with the product page ( not displaying correctly ) 7 years, 11 months ago #31534

Hello support team

I'm facing this issue in all the product pages, It doesn't display correctly !!
picture to better understand the issue

prntscr.com/dzrsz6
prntscr.com/dzrt54

even the footer is chopped off from both sides !!

Thanks.
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Re: Issue with the product page ( not displaying correctly ) 7 years, 11 months ago #31538

  • usersmart1
  • OFFLINE
  • Moderator
  • Posts: 1364
  • Karma: 20
Dear sir,

Please send me the product link. I see that it works properly now.
prntscr.com/e0176z

Thanks & regards!
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Re: Issue with the product page ( not displaying correctly ) 7 years, 11 months ago #31546

its basically the English version of the products
here is a link : www.westernhoneytest.com/en/shop/honey-en/manuka-honey-umf15-en/

the Arabic version looks like its working
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Re: Issue with the product page ( not displaying correctly ) 7 years, 10 months ago #31578

Update

when we delete the product and add it again
it shows correctly, do you have any idea what caused this issue in the first place ?
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Re: Issue with the product page ( not displaying correctly ) 7 years, 10 months ago #31596

Hello support

the problem remains still, even with deleting the product and re-post it
I have been waiting for over a week now
the RTL works fine, but the problem is only with the LTR ( using WPML )
please help


Thanks.
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Re: Issue with the product page ( not displaying correctly ) 7 years, 10 months ago #31603

  • usersmart1
  • OFFLINE
  • Moderator
  • Posts: 1364
  • Karma: 20
Dear sir,

The product page is working well now. prntscr.com/e2ysjr
Did you resolve this problem?

Thanks & regards!
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